Tickenham Garage, a local garage to Nailsea, Clevedon & Portishead is pleased to announce the recent partnership with Auto First Network.
Auto First Network is a national network of independent garages which was created and designed with the customers at its heart; promoting full peace of mind for motorists with the confidence and assurance of the highest customer care.
From carrying out independent market research we understood that motor maintenance has become a dark, misunderstood art and that there was a genuine demand for a trusted brand with a national network of local independent garages.With this in mind, the Autofirst Network was created. Customer service and care is simply the heart of our network. Our garages must all commit to work to our customer charter and within the guidelines of the Government backed Motor Codes independent industry code of conduct.
Tickenham Garage has displayed the highest level of customer care, knowledge from its staff and a transparent pricing structure in order to achieve Auto First Network status.
The Auto First Network ensures that we adhere to the below charter.
The Customer Charter
Our reputation is everything
Word of mouth is our lifeblood
We will always put you first
Consistency
Clear and defined standards
All work and parts covered by our national guarantee
Care
Real pride in both work and service
Absolute commitment to each and every job
Pleased to go one step further
Clarity
Complete transparency – work and pricing
Clear communication
Happy and willing to explain
Cost effectiveness
Highly competitive
Value for money
Helping you budget
Capability
Highly trained, knowledgeable and experienced staff
Investment in the latest technology and equipment
Supported by industry leading technical partners’