At Tickenham Garage we are an approved repairer for a variety of warranty companies. We offer full diagnostics all the way through to completing the repair and liaising with most warranty providers.

Our workshop team can create a diagnostic report on the fault with your vehicle, prepare the estimate and confirm with your warranty provider if the claim is covered or not. In the event of a successful claim, we will manage the process on your behalf and complete the repair as soon as possible.

As warranty providers vary greatly, our experience in claims management enables us to be able to give you a rough idea as to whether a claim is likely to be successful or not. In the event of it not being covered by your policy, we can proceed with the work with your authorisation and you can cover the cost independently of the warranty policy. Our fair pricing policy means that there is no difference in charges between what we would charge you or your warranty provider.

Policies and Limitations

Some policies have limitations and do not cover diagnostics and or full labour rates, in these instances, where a claim is successful, we can charge the warranty provider for the work and you are able to pay the shortfall to us directly. We will always communicate this to you once we have been granted authorisation by your used car warranty provider. Where your provider only accepts claims to be made via phone call, we charge a small administration fee of £15 +vat.

Accepted Warranty Company Polices

Some of the warranty providers that we regularly carry out repairs for are:

  • Automotion warranty (QBE)
  • RAC & CarBase Warranties
  • AA Warranties
  • Warranties 2000
  • The Motoring Organisation (TMO)
  • Autoguard Warranties

For customers with a policy through Warrantywise, we will not deal with the warranty provider directly, however, we can provide you with the information required for you to process a claim, with the aim of you being reimbursed by them directly in the case of a successful claim.

If you are unsure as to what to do, or just need a little advice, our friendly team will gladly sign post you to getting your car repaired as quickly as possible.